Frequently Asked Questions
Help Center
For frequently asked questions. If your answer is not here, please reach out via our contact center.
How much does this experience cost?
All workshops start at 35 BHD per person unless a discount applies. Your reservation will only be rescheduled if canceled more than 48 hours in advance. The remaining balance will be due upon arrival at your scheduled workshop. For reservations, click here!
What ingredients are used in your workshops?
We use 100% soy wax made in the USA. Our wax is natural, vegan, cruelty-free, and non-toxic. The wax has been clinically tested and dermatologist reviewed and determined to be skin-safe. It contains a heat antioxidant to prevent discoloration.
We use premium fragrance oils and pure cotton or wood wicks. The combination of our ingredients allows for a clean burning experience for candles.
Are walk-ins accepted?
While we do accept walk-ins, we highly recommend making a reservation. We cannot guarantee a seat on a walk-in basis. Current availability can be found on our booking page here.
What happens if I am later to my scheduled session?
We want to respect everyone's time so that all workshops begin no later than 10 minutes after the scheduled start time. This 10 minutes is a grace period for individuals who may be running behind.
​
It is highly recommended to arrive 5-10 minutes prior to get comfortable in your seat.
Can I refill my vessel?
Yes. We prefer that vessels are recycled in some way. Clean your vessel and bring it back for a refill to receive your session for a 30% discount.
What is a workshop?
Our workshop experience includes coming into our studio to make your own candles or scented products offered during the time. Our expert team will guide you from start to finish. You will choose your vessel and favorite fragrance oils. Then blend and pour your very own creation. The average time of the workshops is about 60-90 minutes including the time for the candle to solidify.
​
During that time, workshop participants can shop our retail section or get some food and drinks from one of our neighbors. If you do not wish to wait for your candle to cool, we will hold it for 10 days with a courtesy pick-up reminder.
If you want to pour a candle and pick it up that same day, please plan to visit the store no less than approximately two hours before closing at 10 p.m.
Can you create a small intimate setting at your venue?
Our venue is best suited for small and intimate gatherings. We have a limit of 24 people to provide the best personalized experience.